Terms & Conditions
Terms of Service. Moreover, we may change this document or make some adjustments from time to time, please make sure to visit this page regularly to stay up to date.
Your personal details will never be shared to the third party advertisers.
Information and its use:
When purchasing our products and services, or simply signing up for our e-mail newsletter, you are required to enter personal details which may include:
- Your name
- Email address
- Postal address
- Phone numbers
- Debit or credit card details
We collect the information from you in order to:
- Provide complete access to our website
- Register as an authorized user on our website
- Inform you about all the latest products, deals and other information relevant to you. All information will be delivered by e-mail.
- Track your activity on our site. We may use this information in order to conduct our market research that will help us to deliver a customized service to our users. Our tracking activities do not have any impact on your surfing experience on our website and these activities are completely safe.
- Stop users from posting content that is inappropriate, offensive or objectionable.
You can choose not to provide certain information, but in so choosing you may not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future experiences for you, improving our operations, and communicating with you.
You can visit our website, read materials, and browse the website’s contents without giving us any personally identifiable information. In order to provide you with the most efficient and enhanced personalized service and attention, we collect certain information automatically.
How We Collect and Use Information
Log Files. When you visit our website, the information from your website is automatically gathered by our servers from your browser. The information includes your IP address, browser specifications, Internet service provider you use, pages you visit, type of platform and the number of clicks. By doing this we analyze trends and brands, prevent fraud, gather demographic info and many more. We do not share the log files and they are safe.
Web Beacons. “Web beacons” are often used together with cookies to personalize the website for our users. They are also used to collect a small amount of information about our visitors. Web beacons, that are also called “clear gifs” or “pixel tags” are actually small graphic images that are transparent. Also, the use of Web beacons is sometimes through email in order of understanding the behavior of our Users. Web beacons are not linked to any PII.
Mobile Analytics. For better understanding of the functions of our mobile software we use mobile analytics. Mobile Analytics might keep track of some information. These include how often you use the application, all the events that happen within the using of the application, the amount of usage, data about the performance of the application and where was it downloaded from. We don’t link any info that we store through mobile analytics software to any PII.
TO PERSONALIZE YOUR EXPERIENCE
Your information helps us to better respond to your individual needs.
TO SEND PERIODIC EMAILS
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
TO PROCESS TRANSACTIONS
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
TO IMPROVE CUSTOMER SERVICE
Your information helps us to more effectively respond to your customer service requests and support needs.
Telephone: We may contact you personally if we feel there’s some issue regarding your membership or even answer your queries. We may even call you to get some feedback about the products we offer. We may also call you to get your permission to post your success story on our website.
Email: We reserve the rights to send emails to those who signed up on our website or posted any query. We will never spam you. If you are interested in not receiving any email from us, you can always unsubscribe us. All the emails are sent by our company and we don’t share your personal details with third party sites. You may unsubscribe to any of our online e-mail updates by following the unsubscribe instructions in the body of any e-mail message. We will take commercially reasonable steps to implement your opt-out requests promptly; but you may still receive promotional information from us for up to 21 days.
Conditions of Use, Notices, and Revisions
Disclosure of Your Information
Disclosure For Treatment. Your private health information (“PHI”) may be used and disclosed by those who are involved in your care for the purpose of providing, coordinating, or managing your health care treatment and related services. This includes consultation with clinical supervisors or other treatment team members. We may disclose PHI to any other consultant only with your authorization.
Disclosure By Law. With this you agree that we can reveal any information you provide if it is required by law, or the third party request. Also, if we believe that the revealing is in consideration to (1) according to law, any possible orders or requests from the law enforcement or any process that is legal; (2) the protection or defending of any third party’s or Sarno Psychotherapy Services, Inc.’s property or rights; or (3) in case of protecting anyone’s safety, when any kind if violence is used against anyone including you.
Disclosure to Protect Abuse Victims. We have the right, but hold no obligation, to disclose any information or content that you submitted to the Services if in our opinion, we have suspicions that such information in any case violates a third party in any form of abuse. Abuse includes the following: elder and child abuse, spousal abuse, any form of neglect or domestic violence. This information shall be revealed to authorities that are suitable with dealing with such problems. These authorities may include without limitation agencies for child protection, law enforcement agencies or even court officials. You agree and understand that we are allowed to make this kind of disclosure.
Disclosure to Law Enforcement. We may disclose PHI to a law enforcement official as required by law, in compliance with a subpoena (with your written consent), court order, administrative order or similar document, for the purpose of identifying a suspect, material witness or missing person, in connection with the victim of a crime, in connection with a deceased person, in connection with the reporting of a crime in an emergency, or in connection with a crime on the premises.
Disclosure to Trusted Third Parties By Us. If we share your non-PII with any third party, be sure that your identity will not be revealed. Sometimes we may share your non-PII with your PII with service providers that may work with us. This is done to so they can perform functions instead of us. For example, a customer care agent may need access to your information but only to perform services for you. All of these service providers will treat your information as private and confidential. All companies working for and with us must comply with our privacy policies, and are not permitted to sell your information to third parties or to use it except as authorized by us and you, or as permitted or required by law.
Information Transferred As a Result of Sale of Business. While developing our business there might come to the buying or selling of assets and, your PII may be found as the transferred assets. In any case, if we are required to provide your PII as one of the assets, it will be transferred to the company that required it. If this happens, you shall be timely notified to any material changes regarding your PII.
Use by Children
Visitors From Outside of the United States
Our website and the servers that make this website available worldwide are located in the United States. The Internet laws in the United States govern all matters relating to this website. Any information you provide in subscribing to our website or registering or ordering at our website will be transferred to the United States. By visiting our website and submitting information, you authorize this transfer, processing and use.
Although we have implemented systems and procedures to secure the data maintained by us, security during Internet transmissions can never be assured. Our policy is to limit access to personal data to those employees or agents with a specific need to access or retrieve this information. We store data on multiple service systems, in controlled environments. To maintain security, we conduct internal reviews of our security measures on a regular basis.
You have the full rights to update/modify your personal information attached to your account. You can send us an email to [email protected]. You even hold the right to inform us not to use your information for any of our advertising or marketing purposes.
Any questions about these terms may be directed in the following manner:
Sarno Psychotherapy Services, Inc.
27201 Puerta Real #300
Mission Viejo, California 92565
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